How do I get the health benefits from Sylva Nature’s art?
In short, all you have to do is look at the art. For details, visit the SCIENCE page.
Where can I find more scientific research about art from nature and its health and wellness benefits?
A list of articles and reports are available on Sylva Nature’s SCIENCE page.
When will my order arrive?
If your order is submitted before 6pm CST, allow 3 business days for your giclée print or canvas to be produced. Once your art ships, allow approximately 3-7 days for it to arrive. Delivery dates cannot be guaranteed. You will be notified when your order ships, and be able to track the package.
What is your return policy?
Canvases & Giclée Prints
Sylva Nature has a 100% Satisfaction Guarantee on all standard giclée prints and canvases. If for any reason you would like to return your artwork, email Julie at firstname.lastname@example.org within 7 days of delivery. Julie will send you a return mailing label free of charge. Returns must be received in their original condition, using the original shipping materials.
Cards, Notebooks, Phone Cases, etc.
Other Sylva Nature products are eligible to be returned for store credit. Shipping fees for these products are non-refundable. Email email@example.com to initiate a return for store credit.
Each custom order is created specifically for you. Because of this, custom orders are not eligible for returns.
My artwork arrived, but it was damaged. How will you replace it?
Occasionally, artwork is damaged during shipping or production. This art will be replaced free of charge. Within 48 hours of receiving the art, email photos of the damage to firstname.lastname@example.org along with your order details to get a replacement.
Can I make a custom order?
Yes! Julie loves to work with individual art collectors, interior designers, architects, art consultants, and business owners to create a custom piece for your space. For a custom size, a color tweak, a different print material, etc., send an email to email@example.com.
How do I take care of my artwork?
Giclée prints and canvases can be cleaned very gently as needed with a clean, barely damp, soft cloth. In order to ensure the longest life for your artwork, do not hang it in direct sunlight.
How long will my artwork last?
Sylva Nature’s giclée prints and canvases are made with the highest quality, longest lasting pigment inks, paper (a special 264 gsm acid-free paper), canvas and coatings available. They have been UV tested to ensure the color will stand the test of time. Canvas frames are made of recycled material that is environmentally friendly, as well as solid, durable, and lightweight. Hang your artwork in a place that doesn’t get direct sunlight to ensure the longest life possible.
How will my order arrive?
A giclée print will ship flat. You can have it matted and framed as you wish. All canvases, framed and unframed, will be shipped with a finished black backing that is ready to hang on your wall and enjoy.
Do you ship internationally?
Sylva Nature ships to the USA, and will add shipping to other countries as soon as possible.
What artwork size is best for my space?
Choosing an appropriate size of artwork depends on your personal preferences and space available in the location you choose to hang the art. Use the size guide below to get a feel for the Sylva Nature’s standard sizes.
How do I hang my artwork?
Framed and unframed canvases all arrive with pre-installed sawtooth hanging hardware, making them ready to hang out of the box. Giclée prints arrive flat and unframed. You can take it to a local frame shop, and choose a mat, glazing, and frame to match your decor. To maximize the visual impact of the art in your space, select a hanging height that puts the middle of the artwork at your eye level. Install a nail in the hanging surface, hang, and enjoy.
How do I get my Certificate of Authenticity?
Julie will personally make your certificate after you purchase a piece of art, and it will arrive in an envelope separately from your artwork. Allow 5-7 days for delivery.
Do you enforce copyright law for your artwork?
All of Julie Isaac’s artwork is lawfully copyright © protected, all rights reserved, under US and International copyright law. It is illegal for anyone other than the artist to: reproduce the artwork by making copies, create derivative works, display the artwork publicly without written authorization from the artist, sell copies of the artwork to the public. All of Julie Isaac’s artwork has been registered at the US Copyright Office, and all copyright infringement will be prosecuted.